j. Paint materials, their cost, and the allowed

labor hours.

k. Sublet expenses such as mechanical repairs,

glass replacement, anticipated costs, and

allowed labor hours.

l. Towing and storage charges.

m. Sales Tax on parts and materials.

2. Repair Orders: These vary in detail and complexity. This document differs from the estimate in that it records the actual costs associated with the repair of the vehicle. It will usually summarize the information rather than list the individual items. The following items may be listed:

a. Customer Name, address, and phone numbers.

b. Repair Order Number - Repair orders are usually sequentially numbered and may be used as a basis for recording the sales.

c. Repair Order Date - This may be the date that the vehicle is picked up by the customer. However, this date may vary depending upon when the repair order is prepared.

d. Customer Authorization - The customer will sign the repair order to begin the work. Note that several signatures may be required on the repair order depending upon whether the customer is also authorizing the body shop to sign or endorse any checks made payable to the customer.

e. Actual parts cost to repair the vehicle. These figures will usually be summaries of the parts purchases. Vendors and invoice numbers may also be listed. In some cases, the net price (wholesale) and the list price (retail) may be listed.

f. Sublet Charges - Mechanical repairs, glassreplacement, tire replacement, etc.

g. Labor Charges - Repair Orders will usually list only the final totals and omit the actual hours worked or allowed.

2-3

Back Continue

Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Glossary