Insurance: _________________________

Insured:____________________________

Claim #:____________________________

Vehicle ID: ________________________

Attn: Customer Service

In your repair appraisal of my vehicle (listed above), you specified a sectioning procedure involving the ______ [frame rail/the rocker panel/door, etc], but [my vehicle manufacturer] tells me that this is not a safe procedure for the vehicle. Before I authorize my repair shop to perform this procedure, I request in writing your proof that this procedure has been proven safe so I may discuss it with the manufacturer.

No matter how the repair is done, I request a written guarantee that after the repair, my vehicle's resale/trade-in value will remain consistent with that of other vehicles of similar condition (before the accident) and mileage, that my vehicle will be as safe as it was before, and that all my existing vehicle warranties will remain intact. In this guarantee, please specify that if I suffer any economic loss due to the parts you require, your company will reimburse me for the loss.

If I'm unhappy with your reply, I will report to the _________ Department of Insurance that you are refusing to restore my vehicle to preloss condition and value.

Please respond promptly to my request because I want my vehicle repaired in the most expedient manner possible.

Sincerely,

cc: _____, Director, ________ Dep't of Ins.